FAQs

Established in 2000 in Vikaspuri, New Delhi, we provide hand-crafted itineraries with verified boutique hotels, 24/7 dedicated human concierge, dedicated private chauffeurs, and zero hidden platform fees. Unlike impersonal OTAs, you speak directly to senior travel designers who have personally inspected properties.

We require a nominal 25% to 30% advance deposit to secure confirmed hotel vouchers and transport permits. Balance payments are split into flexible milestones before departure, with official GST invoices issued for all domestic and corporate travel.

Cancellations made 30+ days prior to travel receive full refunds minus minor non-refundable carrier charges. We provide date-change flexibility and full transparent refund timelines in your formal written booking agreement.

Yes, 100%. All our winter properties in Gulmarg, Pahalgam, and Manali include central heating, electric electric blankets, and traditional Bukhari heating in premium Dal Lake houseboats to ensure complete comfort for families and seniors.

Yes. All our domestic packages include private, sanitized AC vehicles (Innova Crysta, Ertiga, or luxury Tempo Travelers) with vetted local chauffeurs who understand mountain driving and family pacing.

Yes, our in-house visa concierge manages end-to-end documentation, biometric appointment scheduling, verified flight itineraries, hotel vouchers, and cover letters for Schengen, UK, Dubai Express e-visas, and Southeast Asian permits.

Absolutely. We coordinate with verified Indian restaurants and chef-partnered European/Asian hotels to provide wholesome vegetarian and Jain culinary options on both group and customized private tours.

We arrange VIP darshan passes where available, battery-operated golf cart access at temple complexes, wheelchair assistance, low-floor vehicles, and ground-floor hotel room allocations with emergency doctor-on-call support.

Yes. We reserve private Bajra and motorboats stationed right in front of Dashashwamedh Ghat for an exclusive, unobstructed view of the divine evening Maha Aarti.

Our honeymoon packages feature complimentary bed flower decorations, private candlelight dinners with cake, couples spa vouchers, private pool villa upgrades in Bali, and romantic sunset Shikara rides on Dal Lake.

Every honeymoon is custom-designed. We prioritize relaxed wake-up times, unhurried scenic transfers, and complete privacy without rigid group schedules.